Over those years, I’ve met cats with all kinds of stories and challenges, and seen them at their most vulnerable.

Through my work with leading UK cat charities, I’ve seen first-hand how easily a cat’s behaviour and environmental needs can be misunderstood and how this can ultimately cost cats their homes.It taught me to look beyond the behaviour and see the cat behind it: their body language, emotions, personality and individual needs. I’ve helped frightened cats find their confidence through environmental enrichment, and cats struggling with their behaviour go on to find a happier new chapter.Understanding what cats are trying to tell us can make a real difference — not just for shelter cats, but for the cats sharing our homes too.

That’s why Mew Chapter was born: to help you connect with your cat, strengthen your bond and make life happier for both of you.

• About Agnes

Wellbeing Session

For exploring your cat’s environment, routines and everyday well-being, with practical ideas to make their world more comfortable, enriching and cat-friendly.

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Behaviour Support

For specific behaviour concerns, helping you understand what your cat may be communicating and what could be contributing to the behaviour.

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I’d always wanted a career working with animals, so I went on to study Life Sciences, completing my Master’s degree in France.My journey into animal welfare began with volunteering with Cats Protection and Celia Hammond Animal Trust, and grew into more than 15 years of hands-on experience with cats across rescue, rehoming, veterinary and home environments.At Battersea Dogs & Cats Home, I spent my time getting to know cats as individuals, understanding their behaviour and needs, and helping them find the right new homes. I also supported cats and their new guardians through rehoming and beyond.I later became Deputy Cattery Manager at Woodgreen, where I continued to work closely with cats and the people caring for them, including adopters, foster carers and volunteers.

My work has taken me into veterinary environments too, including the RSPCA’s Putney hospital and managing a busy cattery within the Goddard Veterinary Group. Alongside this, I’ve been involved in feline welfare projects with International Cat Care and Trap-Neuter-Return programmes for feral cats.In 2020, I began working as a professional cat sitter, and in 2025, I officially established Mew Time Cat Sitting in South West London. Caring for cats in their own homes has deepened my understanding of how their environment, routines and relationships can influence their wellbeing.My interest in feline behaviour continued to grow, leading me to qualify as a Feline Behaviour Counsellor under the mentorship of Caroline Clark, an experienced Clinical Animal Behaviourist and full member of the Association of Pet Behaviour Counsellors.

Keela, my 17-year-old black and white rescue cat, has shared so many chapters of my life.From the moment she came into my world, she’s been a constant companion — and, like all cats, she’s taught me that there is always more to understand than first meets the eye.Living with her has given me a very personal appreciation of the bond we share with our cats: the little routines, the quiet moments, the things they communicate without words, and the trust that grows over time.She continues to remind me every day why understanding, respecting and caring for cats matters so much.

Every cat is different, so we’ll focus on what could make the biggest difference to their well-being.During the session, we’ll look at:

A Cat Well-being Session can be particularly helpful when welcoming a new cat into your household or helping a new cat settle in alongside an existing cat.

Looking for cat behaviour support?

If you’re concerned about a particular behaviour or something has changed, you may find my Cat Behaviour Support service more suitable.

Cats can show us that something isn’t quite right in many different ways. I can support you with common behaviour concerns such as:

These are just some of the concerns I can help with. If you’re unsure whether your cat’s behaviour is something I can support you with, you’re always welcome to get in touch and we can talk it through.If your cat’s behaviour could be related to an underlying health issue, I may recommend speaking with your vet before or alongside behaviour support.

1. Tell me what’s happening

Before we meet, you’ll complete a detailed questionnaire about your cat, their history, their everyday life and the behaviour you’ve noticed.This gives me time to understand the situation before I come to your home, and gives you the space to tell me your cat’s story in your own words.Depending on the concern, I may also ask you to provide photos or videos and relevant veterinary history.

2. Let’s put the pieces together

I’ll come to your cat’s home for a 90-minute one-to-one session.If the behaviour happens while I’m there, I’ll have the opportunity to see it for myself. Your cat may also simply go about their usual routine, and that’s absolutely fine too. There’s no need to encourage them to interact with me if they don’t want to, or to change anything for my visit.I’ll take the time to listen, answer any questions you may have and, where appropriate, may offer practical advice during the session, while keeping my visit as calm and minimally disruptive as possible for your cat.

3. Let's make sense of the behaviour

We’ll look beyond the behaviour itself and explore what may be contributing to it, what your cat could be communicating and how different factors might be affecting how they feel and respond.Rather than simply asking “How do we stop this behaviour?”, we'll aim to understand why it may be happening in the first place.

4. Find a way forward

Within 5 working days of our session, you'll receive personalised, practical recommendations based on your cat, your home and what we've discussed together.The aim isn't to give you a generic checklist. It's to give you a clearer understanding of why the behaviour may be happening and what you can realistically do to help.

5. You’re not on your own afterwards

You’ll have two weeks of email support after our session, giving you the opportunity to ask questions, share how things are going and clarify anything as you begin putting the recommendations into practice. If a brief phone conversation would be more helpful, we can arrange this where appropriate.

Looking for cat wellbeing support?

If you’d like to explore how your cat’s home environment could better support their comfort, security and natural needs, you may find my Cat Well-being Session helpful.